At LKG Infosolutions Private Limited, accessible from https://bhugtan.in, one of our highest priorities is the privacy of our users and visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data.
If you have any questions or require further information, please contact us at:
noreply@BHUGTAN.IN
This Privacy Policy applies only to online activities and is valid for users accessing our website and services. It does not apply to information collected offline or through channels other than this website.
By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.
We may ask you to provide personal information, and the reason will always be clear at the point where it is requested.
We may collect:
We may collect:
We may collect:
We use your data in the following ways:
Like most digital platforms, LKG uses log files. These files log visitors when they access the website. The information includes:
This data is used for analytics, security, and improving user experience. It is not linked to personally identifiable information.
LKG uses cookies to store:
Cookies help optimize and personalize the user experience.
You can disable cookies through browser settings; however, some website features may not function properly.
We may share data with trusted third-party partners such as:
All partners are contractually bound to maintain confidentiality and data security.
LKG does not sell or trade any user data.
We may work with third-party advertisement or marketing tools (if used). These partners may use cookies or tracking technologies.
LKG has no control over third-party cookies.
Users may refer to the respective third-party privacy policies for opt-out options.
When you use LKG for utility/bill payments, we may collect:
We use this information to:
This data may be shared with:
We do not retain bill data longer than required by regulation.
For FASTag-related payments, we may collect:
We use this data to:
We share FASTag data only with:
We do not track live locations or vehicle movement.
When you purchase a gift card on LKG, we may collect:
We use this information for:
We never store full gift card codes after they are delivered.
As a user, you have the right to:
We will respond to requests within 30 days.
We retain data for as long as:
After that, your data is safely deleted or anonymized.
We use secure and industry-standard security measures:
We take all reasonable steps to protect your information.
We may update this Privacy Policy periodically.
Users will be notified of major changes via:
If you have any questions or wish to exercise your rights:
👤 Grievance Officer: Vijay Uppal
📞 Phone: 9829063598
📧 Email: noreply@BHUGTAN.IN
📍 Address: 19 - 2nd Floor, Mukhrjee Nagar, Sriganganagar, Rajasthan - 335001
We aim to respond within 72 hours.
Last Updated: 22nd Nov 2025
At LKG Infosolutions Private Limited, we are committed to protecting your privacy when you use our utility bill payment services on our website https://bhugtan.in. This Privacy Policy explains how we collect, use, store, and safeguard your information when you transact using our utility services, including electricity, water, gas, broadband, telecom, DTH, EMI payments and other bill categories supported under digital payment frameworks.
By accessing or using our utility payment services, you acknowledge that you have read, understood and agreed to the terms outlined in this Privacy Policy. Continued use of the service constitutes acceptance of the practices described herein.
When you process a utility payment through our platform, we may collect certain personal and transaction-related details. This includes your name, mobile number, email address and the information needed to process your bill, such as your consumer ID, connection number, provider name and billing cycle details that may be retrieved through the biller network. We also collect transaction-level payment identifiers such as payment reference numbers, bank response codes and timestamps. We do not store sensitive banking details, such as full card numbers, CVV, UPI PINs or passwords. Additionally, we collect certain technical data automatically, including IP address, browser information, device type, session IDs and cookies to improve service performance and stability.
The information collected is primarily used to perform the service you request, including fetching bills, verifying details, enabling payment processing, and sharing confirmations or receipts. We may also use the information to resolve disputes, assist in customer support, analyze service performance, ensure compliance with applicable regulations, prevent fraud and unauthorized transactions, and enhance or update platform features.
To deliver the service, certain transaction details may be shared only with regulatory or operational partners such as BBPS (Bharat BillPay), NPCI, banks, payment aggregators and service providers. Communication-related details may be shared with SMS or email gateway partners exclusively for delivering notifications and status updates. We do not sell, trade, or rent user information to marketing agencies, advertisers or unrelated third parties.
Our website uses cookies and similar tracking technologies to support login sessions, personalize the experience, provide faster loading, and understand site usage. You can choose to disable cookies through browser settings, though some features may not function properly without them.
We retain data only for as long as required for regulatory, reconciliation, operational, or compliance purposes. All stored data is encrypted and protected with layered security infrastructure including SSL, access control, firewall protection and regular security reviews. Only authorized personnel have controlled access to sensitive transaction records.
Depending on applicable law, you may request access to your stored information, request corrections where inaccurate, or request deletion where permissible under legal retention mandates. You may also withdraw consent for non-essential communication preferences.
Utility payment services are intended for adults. We do not knowingly collect or maintain information from anyone under the age of 18. If such data is identified, we will delete it promptly.
For questions, requests or complaints, please contact:
📩 Email: noreply@BHUGTAN.IN
📞 Phone: 9829063598
👤 Grievance Officer: Vijay Uppal
Last Updated: 22nd Nov 2025
This Privacy Policy explains how LKG Infosolutions Private Limited collects, stores, manages and protects information submitted by users while using FASTag recharge and related services available on our website.
By continuing to use our FASTag recharge services, you consent to this Privacy Policy and agree to allow processing of your information strictly for operational and regulatory needs.
To process FASTag recharges, we collect your name, mobile number and email address. We also collect FASTag-specific details including vehicle registration number, issuing bank data and FASTag ID. During the transaction, we collect payment information such as bank reference numbers, UPI reference IDs or gateway response codes. Sensitive banking credentials such as card numbers, CVV, UPI PINs or authentication passwords are never stored by us. We may automatically collect system-level metadata including device details, browser type, session logs, IP addresses and cookies to improve fraud protection, audit accuracy and user experience.
The information collected is used to validate FASTag identifiers, process recharges, secure payments, send notifications, generate receipts and assist in dispute or failure resolution. We may also analyze the data to improve services, prevent misuse, comply with NPCI/NETC frameworks and update service eligibility and risk controls.
To complete the recharge successfully, we share relevant transactional details exclusively with the FASTag issuing bank, NPCI/NETC ecosystem participants, payment processors and communication delivery partners. We do not share or sell your information for advertising, profiling or unrelated third-party marketing.
Cookies may be used to store user preferences, maintain login sessions, prevent duplicate transactions and enhance speed and performance. You may manage cookie preferences through browser settings.
All FASTag-related data is protected using encryption, secure gateway infrastructure and regulatory-grade information security standards. Information is retained only for legally required purposes such as audits, banking compliance, fraud detection and transaction settlement. After the required period, anonymization or deletion procedures are applied.
You may request access to your FASTag-related information stored with us, request corrections to inaccurate entries or request deletion where permitted by compliance guidelines. Certain data may not be deleted due to regulatory requirements.
FASTag services are not intended for minors under 18. Any accidental collection of minor information will be removed upon notification.
📩 Email: noreply@BHUGTAN.IN
📞 Phone: 9829063598
👤 Grievance Officer: Vijay Uppal
Last Updated: 22nd Nov 2025
This Privacy Policy outlines how LKG Infosolutions Private Limited handles personal data collected while users purchase, receive or redeem digital gift cards through our platform.
By accessing gift card features on our platform, you confirm your consent to the terms of this Privacy Policy and authorize us to process your data exclusively to complete the gift card service.
We collect basic identifying details such as mobile number and email address to deliver gift cards digitally. We also collect transaction-level purchase records including denomination, card type, delivery status, timestamp and masked voucher identifiers. For payment completion, we collect payment processing information including transaction references, but we do not retain full card numbers, UPI PINs or sensitive financial credentials. We may also collect browser type, device identifiers, IP address and cookie-based session data to support fraud prevention and order fulfilment accuracy.
Your information is used to generate and deliver digital gift cards, verify orders, process payments, track delivery, assist in customer support requests, prevent misuse or unauthorized resale, and comply with issuer or regulatory expectations. Certain non-identifiable data may be used to improve service processes and operational efficiency.
To fulfill your gift card purchase, information may be shared with the issuing gift card provider, authorized aggregator networks, payment gateway partners and notification providers such as SMS or email delivery platforms. No personal data is sold to third parties for advertising, bulk marketing or profiling.
Cookies may be used to support checkout processes, auto-fill delivery information, maintain secure login and improve cart and product browsing functionality. You may disable cookies; however, doing so may limit service use or ordering capability.
We use encryption, tokenization and secure cloud storage systems to safeguard your information. Gift card codes are not retained after delivery. Purchase and transaction history is stored only as long as required under audit, regulatory or dispute compliance cycles.
You may request access to your stored purchase records, request modifications to incorrect contact details or request deletion of your account depending on legal allowances. Due to digital value and security considerations, deletion or alteration of gift card delivery history may have limitations and will be assessed case-by-case.
Gift card services are not directed toward children below 18. We do not knowingly collect information from minors.
📩 Email: noreply@BHUGTAN.IN
📞 Phone: 9829063598
👤 Grievance Officer: Vijay Uppal